Privacy Policy

System Pavilionhub Co., Ltd. ("Company," "we") respects your privacy. This Privacy Policy explains how we handle personal data when you visit system-pavilionhub.click or communicate with us about export readiness advisory services.

1. Data controller

System Pavilionhub Co., Ltd.
11F, 320 Chung Hsiao E. Rd., Taipei, Taiwan (R.O.C.)
Email: contact@system-pavilionhub.click
Phone: +886-2-27523567

2. Data we collect

• Contact form: Name, email, service interest, target market, and message content you submit voluntarily.
• Advisory engagements: Business contact details, company information, and documents you provide for export readiness work.
• Technical data: IP address, browser type, pages visited, and cookie identifiers when you use the Site.
• Communications: Email and phone correspondence records.

3. How we use data

• Respond to inquiries and deliver requested advisory services
• Prepare proposals, reports, and engagement documentation
• Maintain client records and billing
• Improve Site security and understand aggregate usage patterns
• Comply with legal obligations in Taiwan

4. Legal bases

We process data based on your consent (contact forms, optional cookies), contract performance (advisory engagements), and legitimate interests (Site security, service improvement) where permitted by Taiwan's Personal Data Protection Act.

5. Retention

Contact inquiries are retained up to twenty-four months unless an engagement begins. Client engagement records are retained seven years after project completion for legal and accounting purposes. Cookie consent preferences are stored locally in your browser until cleared.

6. Sharing and processors

We do not sell personal data. We may share data with hosting providers, email services, and professional advisors bound by confidentiality. Document review may involve secure file transfer services under data processing terms.

7. International transfers

Our primary systems are located in Taiwan. If we transfer data to service providers in other countries, we apply appropriate safeguards such as contractual clauses and access limitations consistent with applicable law.

8. Your rights

Under Taiwan's Personal Data Protection Act, you may request access, correction, deletion, or restriction of processing of your personal data, and withdraw consent where processing is consent-based. Contact us using the details above. We respond within reasonable timeframes required by law.

9. Security

We implement administrative and technical measures appropriate to the sensitivity of business and contact data. No transmission method is fully secure; please avoid sending highly confidential trade secrets through unencrypted contact forms.

10. Children

Our services are directed at businesses. We do not knowingly collect data from individuals under sixteen.

11. Changes

We may update this policy by posting a revised version on the Site. Material changes will be noted by updated effective date.

See also our Cookie Policy.